24Magic Terms and Conditions

Welcome to 24Magic Online Casino. These Terms and Conditions govern your use of our website, mobile app, and all services we provide at 24magic.com. By creating an account, completing a 24Magic login, or otherwise accessing our platform, you confirm that you have read, understood, and agree to be bound by these terms. We operate 24Magic Online Casino under the ownership of Novatrix SRL, registration number 3-102-893958, registered at Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, Costa Rica. We are licensed and regulated by the Anjouan Gaming Commission, Government of the Autonomous Island of Anjouan, Union of Comoros, under Licence No. ALSI-202508056-FI2. These Terms and Conditions are effective from 16 June 2026, and our separate Bonus Terms and Conditions were last updated on 18 August 2026.

Eligibility and Restricted Territories

We only allow players who are at least 18 years old, or the legal age for online gaming in their country of residence, to register with us. We do not accept deposits or real money play from residents of Australia, Austria, Comoros, France, Germany, the Netherlands, Spain, the United Kingdom, the USA, Iran, North Korea, or Myanmar. If you access 24Magic Casino from one of these Restricted Countries, we reserve the right to close your account and void any winnings.

We welcome players from a wide range of international markets, and we offer dedicated site experiences for Ireland, Germany, Austria, Norway, and Canada, alongside our GLOBAL version. Our platform supports EUR, USD, NOK, AUD, NZD, CAD, CHF, as well as SOL, BTC, ETH, LTC, DOG, and USDT.

Your Account With Us

To play at 24Magic Casino, you must complete registration and maintain accurate personal information. Each player may hold only one personal account with us; if you attempt multiple registrations, we may terminate all related accounts, suspend payouts, and confiscate any winnings or active bonuses. You must keep your 24Magic casino login credentials confidential and may not allow any third party, including minors, to access your account.

We do not permit the use of a VPN or any tool that masks your true location when accessing our services. If we detect an overlap of IP addresses between two or more accounts, we may confiscate funds and suspend access, and such decisions are final and not subject to appeal.

Accessing 24Magic Casino

We provide our services through a desktop site, a mobile browser version, and a downloadable 24Magic app, accessible via the Download App link in our main menu. Whether you use our 24Magic casino app or log in through your browser, the same account, balance, and bonus terms apply across all platforms.

Deposits and Payment Methods

We require a minimum deposit of 20 EUR or the equivalent in your account currency to fund your account, with the exception of Interac deposits starting at CAD 30 and various cryptocurrency minimums shown on our Payments page. We accept Mastercard, Visa, Apple Pay, Paysafecard, Skrill, Neteller, MiFinity, MuchBetter, Interac, Bank Transfer, Bitcoin, Ethereum, Litecoin, Dogecoin, Tether, Bitcoin Cash, Ripple, TRON, and Solana, all processed instantly and without fees. We may also offer Trustly, ecoPayz, SOFORT, iDebit, InstaDebit, iWallet, JCB, and AstroPay depending on your region.

We only accept deposits made from payment methods registered in your own name. If we identify a third-party deposit, we will confiscate any winnings and return the original deposit to the rightful account owner. We treat Bitcoin transactions flagged as Opt-in Replace-by-Fee (RBF) as a serious risk and may immediately close your account and withhold winnings in such cases. We are not a financial institution; your account balance with us bears no interest, and we do not provide currency conversion or fiat-crypto exchange services.

Withdrawals and Verification

We set a minimum withdrawal amount of 40 EUR or the equivalent, with maximum limits varying by payment method as shown at the point of withdrawal. We apply a weekly withdrawal limit of 50,000 EUR and a monthly limit of 150,000 EUR, resetting on the first day of each month, though we may make exceptions for our most active players.

Before releasing any winnings, we require you to complete our Know Your Customer (KYC) verification process. We may request your passport details, identification documents, proof of residence, and evidence of the source of your funds. These documents must be provided in Latin or Cyrillic script; where this is not possible, we may require video verification. If we cannot reach you within two weeks of a withdrawal request, we may lock your account, and any unverified winnings may be forfeited if KYC is not completed within 40 days.

If you request a withdrawal without having wagered at least three times your deposit amount, we reserve the right to charge transaction processing fees covering both your deposit and withdrawal. We process approved withdrawals instantly across all supported payment methods, though we do not guarantee successful processing in every case, even within supported countries.

Bonuses and Promotions

We offer new players a Welcome Pack of 100% up to 3,000 EUR plus 300 Free Spins across four qualifying deposits, and we reserve our VIP 1st Deposit Bonus for deposits of 500 EUR or more. Every 24Magic bonus, including our no-deposit offers, is subject to our separate Bonus Terms and Conditions, which set out wagering requirements, maximum bet limits, maximum cashout amounts, and excluded games.

We do not make bonuses, VIP rewards, or comp point exchanges available to players from Sweden or any Restricted Country. We also exclude our own directors, employees, agents, and consultants, along with anyone connected to our suppliers, from participating in promotions. If you have self-excluded from our platform, we will not permit you to register a new account or claim any 24Magic casino bonus, including a 24Magic no deposit bonus, until your exclusion period has ended.

We reward loyalty through our Magic Club programme, where you earn Mana Points and Magic Points on real money bets, progressing through seven levels from Apprentice to 24Magic. We credit cash bonuses automatically as you level up, subject to the wagering requirements set out in our Bonus Terms.

Dormant Accounts and Fees

If you do not log in or out of your account for six consecutive months, we classify your account as Inactive. While your balance remains positive, we may charge a monthly administrative fee of at least 25 EUR or the equivalent in your account currency, notifying you by email before the fee begins. This fee stops once you reactivate your account or your balance reaches zero.

Our Liability and Your Responsibilities

We provide our games and services on an "as is" basis and do not guarantee uninterrupted access to 24Magic Online Casino. You agree that we are not liable for losses arising from technical failures, internet connectivity issues, or events beyond our reasonable control. You are responsible for ensuring that your use of our services complies with the laws of your jurisdiction.

Complaints and Governing Law

If you have a concern about your account, a transaction, or any aspect of our services, we ask that you contact our support team first through live chat or by emailing [email protected], available to you 24/7. If we cannot resolve your complaint to your satisfaction through our official channels, you may escalate the matter in accordance with the dispute resolution provisions of these General Terms and Conditions.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in our services, regulatory requirements, or business practices. We recommend that you review this page periodically, as your continued use of 24Magic Casino following any update constitutes your acceptance of the revised terms. Where the English version of these terms differs from any translated version, the English text prevails.