24Magic Cookies Policy

At 24Magic Online Casino, we use cookies and similar tracking technologies to operate our platform, personalise your experience and keep your account secure. This Cookies Policy explains what cookies are, how we use them across our website and mobile app, and how you can manage your preferences when you play at 24Magic Casino.

This policy is issued by Novatrix SRL, the operator of 24Magic, a company registered under number 3-102-893958 with its registered address in Province 03 of Cartago, County 07 of Oreamuno, Potrero Cerrado, Costa Rica. We are licensed and regulated by the Anjouan Gaming Commission, Government of the Autonomous Island of Anjouan, Union of Comoros, under Licence No. ALSI-202508056-FI2.

What Are Cookies?

Cookies are small text files that are stored on your device — computer, tablet or smartphone — when you visit our website or use our app. We use cookies to recognise your browser or device, remember your preferences, and help us understand how you interact with our services. Cookies do not harm your device and do not contain any executable code or viruses.

How We Use Cookies

We use cookies for a variety of purposes to make sure your visit to 24Magic Casino runs smoothly and securely. Our use of cookies includes the following functions:

• We use cookies to keep you signed in during your 24Magic login session, so you do not need to re-enter your credentials every time you navigate between pages.
• We rely on cookies to support 24Magic Casino login authentication and to detect unusual activity, such as multiple accounts or overlapping IP addresses, in line with our security obligations.
• We use cookies to remember your language, currency and regional settings across the GLOBAL, IE, DE, AT, NO and CA site versions.
• We use cookies to track which promotions you have viewed or claimed, including any active 24Magic bonus or 24Magic Casino bonus, so we do not display offers you are not eligible for.
• We use cookies to monitor eligibility for offers such as a 24Magic no deposit bonus or 24Magic Casino no deposit bonus where applicable, and to prevent duplicate claims from the same player, household or device.
• We use cookies to analyse gameplay patterns, wagering activity and site performance so we can improve our games, loading speed and overall service quality.
• We use cookies within our mobile app to remember your session when you access the 24Magic app or 24Magic Casino app, so your gameplay and account status remain synchronised across devices.

Types of Cookies We Use

Essential Cookies

We use essential cookies to enable core functions of our website and app, including account login, secure payment processing and session management. Without these cookies, we would not be able to provide our services, and you would not be able to place bets, make deposits or request withdrawals. These cookies cannot be disabled through our cookie settings, as they are strictly necessary for us to operate 24Magic Casino.

Performance and Analytics Cookies

We use performance cookies to collect information about how you use our website, including which pages you visit, how long you stay, and whether you encounter any errors. This data helps us identify technical issues and improve navigation, game loading times and overall usability. We analyse this information in aggregate form and do not use it to identify you personally.

Functionality Cookies

We use functionality cookies to remember choices you make, such as your preferred currency (EUR, USD, NOK, AUD, NZD, CAD, CHF, or crypto options including SOL, BTC, ETH, LTC, DOG and USDT), your display settings and any regional site version you selected. These cookies allow us to provide a more personalised and convenient experience each time you return to 24Magic.

Targeting and Advertising Cookies

We use targeting cookies, including those placed by our affiliate and marketing partners, to measure the effectiveness of our promotional campaigns and to display relevant offers. These cookies may track your activity across our website and other platforms to help us understand which marketing channels bring players to 24Magic Casino. We do not sell your personal data to third parties for their own independent marketing purposes.

Third-Party Cookies

We work with a number of trusted service providers who may place their own cookies on your device when you use our services. These include:

• Payment processors that support methods such as Mastercard, Visa, Apple Pay, Skrill, Neteller, MuchBetter, Trustly, ecoPayz and cryptocurrency gateways, which may use cookies to detect fraud and verify transactions.
• Game providers, including studios such as BGaming, Pragmatic Play, Yggdrasil and others featured in our lobby, whose game clients may use cookies to save your in-game preferences and session data.
• Analytics and marketing partners who help us measure traffic, campaign performance and affiliate referrals, including partnerships coordinated through our affiliate programme.
• Security and fraud-prevention services that we use to protect your account and detect prohibited activity such as VPN usage or multiple-account creation.

These third parties operate under their own privacy and cookie policies, and we encourage you to review them if you wish to understand how they process your data.

How Long Do Cookies Last?

We use both session cookies and persistent cookies. Session cookies are temporary and are deleted automatically when you close your browser or app. Persistent cookies remain on your device for a set period, or until you delete them manually, and allow us to recognise you on your next visit — for example, to keep your 24Magic Casino login details or bonus tracking preferences saved.

Managing Your Cookie Preferences

You have control over how cookies are used on your device. Most browsers allow you to:

• View and delete cookies that have already been stored on your device;
• Block cookies from specific websites or all websites by default;
• Set your browser to notify you whenever a cookie is placed;
• Disable third-party cookies while keeping essential first-party cookies active.

Please note that if you disable or delete essential cookies, certain features of our website may not work correctly, and you may be unable to log in, place bets, or complete a deposit or withdrawal. We recommend keeping essential cookies enabled to ensure the smooth operation of your account.

Cookies and Our Mobile App

When you download and use the 24Magic app, similar technologies to cookies — such as local storage and mobile identifiers — may be used to remember your login status, save your settings and track in-app activity. We apply the same principles of transparency and control to our app as we do to our website, and you can manage certain permissions through your device's settings.

Do Not Track Signals

Some browsers offer a "Do Not Track" feature that signals your preference not to be tracked. At this time, our website does not respond to Do Not Track signals, as there is no universally accepted standard for how such signals should be interpreted. We continue to monitor developments in this area and will update our practices as industry standards evolve.

Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our own business practices. Any updates will be posted on this page, and we encourage you to review this policy periodically. Your continued use of 24Magic Casino after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions about our use of cookies or this Cookies Policy, our support team is available 24/7 via live chat or by email at [email protected]. We are committed to being transparent about how we collect and use data, and we welcome your enquiries at any time.